Shipping policy
Order Processing & Fulfillment - Domestic
PROCESSING TIME
Please allow 1-2 business days for your order to be processed. Orders placed before 12AM Eastern time will be processed the following business day. Orders placed Friday-Sunday will ship out Monday. All orders are processed and shipped out of our warehouse in Leominster, MA.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. When selecting our FedEx Ground, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
ORDER ACCEPTANCE POLICY
Sports Medicine the DIFFERENCE Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item
Shipping & Handling - Domestic
Once your order ships, you will receive an email with a link to track your order. You can also check the status of your order by order number/tracking number at any time by checking USPS tracking service for orders within U.S.A.
If you have any additional questions about your Heelless Technology Runners order or would like to request an order cancellation, please contact us directly at:
info@sportsmedicinethedifference.com or (978) 537-3732 (9AM- 5PM Eastern Time Monday through Friday).
Order Processing & Fulfillment - International
Please allow 2-4 business days for processing and fulfillment of international orders. On average it can take between 7-14 business days to receive your international order. All international orders are processed and shipped out of our warehouse in Leominster, MA.
FEES
For International orders, shipping and handling fees are charged on a per item basis. These charges are provided at checkout for your approval and may vary depending on the country or region.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. When selecting our UPS Ground, or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
Shipping & Handling - International
Once your order ships, you will receive an email with a link to track your order. You can also check the status of your order by order number at any time by going directly to DHL- track my order.
If you have any additional questions about your Heelless Technology Runners order or would like to request an order cancellation, please contact us directly at:
info@sportsmedicinethedifference.com or (978) 537-3732 (9AM- 5PM Eastern Time Monday through Friday).